Comcast Wireless Internet Not Working – Activation Page Displaying

Resolution to Comcast wireless internet not working and the self-activation page continuously displaying despite successfully activating Comcast internet.

My Comcast internet is not working when trying to use a wireless router. Even after successfully completing the self-activation, the self-activation page keeps displaying. If I click on the link to log in to my account, it says the page cannot be found.

Skip the story and jump to the solution…

If you are experiencing this problem, I know exactly how you feel.

Earlier today, I brought my broken modem back to Comcast (which feels more like going to the DMV) and after plugging in my new modem and connecting it to my wireless router, I was faced with the self-activation page.

Minor pain but, whatever, I filled it out in anticipation that my internet would begin working soon.

Unfortunately, even after Comcast verified that my activation had completed successfully, the self-activation page continued to display.

I tried the following without no success:

  1. Modem reset (reset button and power cycle)
  2. Browser restart
  3. Using a different browser
  4. Computer restart
  5. Accessing the internet via another computer
  6. Wireless adaptor reset
  7. IP address renewal

Finally, I tried one more troubleshooting option that worked – Once my internet was back up, I also confirmed that this solution had worked with other users.

Solution: Restart your wireless router!

Thats right! Restarting the modem didn’t work but when I unplugged my wireless router, waited 10 seconds, and then plugged it back in, my wireless internet via Comcast began to work properly on all connected devices.

I hope this solution helps! Let me know how your experience when in the comments section below!

Anson Alexander

Anson Alexander is a blogger, author, SEO expert, teacher, and tech geek. As the founder of AnsonAlex.com, Anson works full time writing, editing, and producing content for his site and providing technical and business services to clients. He has a BS in international business and information systems from the University of Tampa. In his free time, Anson plays video games, enjoys nature, spends time at the beach, and loves to travel.

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