Home > Tutorials > Facebook Timeline Keeps Refreshing and Jumping to the Top of Page [Fix]

Facebook Timeline Keeps Refreshing and Jumping to the Top of Page [Fix]

Facebook Timeline Enabled
Facebook Timeline Enabled
Provides a fix for the problem of Facebook Timeline automatically refreshing jumping the user back to the top of the profile page.

Update (05/16/2012): The problem of Facebook Timeline continuously refreshing seems to be affecting a lot more people as of Wednesday, May 16, 2012.

Hopefully it is a temporary spike in the number of Facebook users affected and Facebook will work to fix the issue.

I know some of you may not like this solution but since May 16, 2012, I have had confirmation from 100+ readers that switching to Google Chrome or Firefox as your primary browser solves the issue.

It has also been reported that if you use Firefox on Facebook for a little while, you should be able to switch back to Internet Explorer and the problem will be resolved.

If you don’t want to do that, you may have wait for Facebook to patch the bug or try one of the other suggested solutions below.

After reading the information below, if you have any additional details about the problem please leave them in the comments section below so we can help others troubleshoot the problem.

Original Article:

Based on the feedback I have received after writing a number of articles regarding Facebook Timeline, I have noticed that one of the most common complaints is that:

While looking over a Facebook Timeline profile, the page will refresh and scroll / jump back up to the top of the page.

This problem does not seem to affect everyone but for those who have experienced it, it can be very annoying.

See also: How to Prepare Your Facebook Profile for the Timeline Update

How to Stop Facebook Timeline from Scrolling to the Top of the Page:

Although there is no set solution for this problem, the main cause seems to be that users are not waiting for the Timeline profile to fully load.

If you are experiencing this problem, make sure you wait for the entire page to load before scrolling down. Once the page is loaded completely, it should no longer jump back up to the top of the profile automatically.

There have also been reports that the problem is happening mainly with users of Internet Explorer so you may want to try switching your browser to FireFox, Safari or Google Chrome.

Internet Explorer users can also modify a setting that will fix the problem. In Internet Explorer, access “Tools“, “Internet Options“, “Advanced” and then, in the “Browsing” section, uncheck the box next to “smooth scrolling“.

If you have any more details on or information regarding this problem, please leave them in the comments section below.

Avatar for Anson Alexander

Anson Alexander

Anson Alexander is a blogger, author, educator and web conqueror. Anson records, edits, and publishes content for his site, provides technical and business services to clients and is an avid self-learner. He has also authored several digital marketing and business courses for LinkedIn Learning (previously Lynda.com).

View all posts

Post Info:

Topic: Facebook
Category: Social Media > Tutorials

AnsonAlex.com develops free educational video tutorials and technology training guides on using computer programs, mobile applications, social media, macOS, iOS, G Suite and Android.